Home » Reservations & Cancellations for the Bike Tours and for the Walking Tours

Reservations:
 
A deposit of $500 and signed reservation form is needed to confirm a reservation.
Full payment is due 65 days prior to trip departure. We may take late reservations if space is available.
Trip prices are based on double occupancy and include meals and services specified in the trip details. They do not include airline flights or other services and meals not listed specifically in the trip details.
 
All payments for tours can be made securely online.
 

Cancellations 

All requests to cancel trip reservations must be sent in writing (by e-mail with return receipt requested) and any refunds are calculated based on the day we receive this cancellation. We highly recommend the purchase of travel insurance. Check with your credit card company to see if this is included when you pay for your tour with a credit card. We will refund you the cost of the trip after deducting the following charges per person:

Refund Policy
 
Days prior to tour date    Refund
 
Up to 90 days               Value of original deposit minus $50 
89 - 65 days                 Value of original deposit minus $150 
Up to 65 days               Option to switch to another tour for a charge of $50 to cover administrative expenses.
                                  Due date for payment of balance of trip.
64 - 31 days                 $500 deposit per person is no longer refundable. 
                                  In the event the trip has already been paid in full a 50% refund will be made. 
Less than 31 days          No refund is applicable.
                                  However, 30% of your original payment can pay towards another trip within the following 12-month period. 
As of tour date             If you must leave a tour early or arrive late to a tour, there is no refund applicable of any kind.